The growth of online purchase behavior and millennial guest habits have become a permanent trend in the hospitality business. The global value of online booking is growing and has increased by at least 70%…

Coming from a strong background in IT, customer service, and Hotel management; Are Morch provides a unique service for Hotels and Resorts to reach their customers on a whole new level,…

Each hotel has a peak part of the season they look forward to. During this time, the bigger part of their yearly revenue is made. Most hotels these days strive…

While many people in the United States have already heard about California legislation, which is similar to GPDR legislation, that has been taken into effect in June this year, a…

Cloud technologies are not exactly new, but hotels have only recently started to harness the power of various cloud hotel management software solutions. Online hotel PMS (Property Management System) solutions…

Yet another buzzword that we heard a lot in the past year or two is Blockchain. However, Blockchain is not just a buzzword. It’s a brand new technology that has…

“Blockchain” is one of the main buzzwords you will come across these days. The term itself refers to dividing digital information into blocks, linking them together, and encrypting them for…

Hotels struggle for many reasons – some find it difficult to acquire new customers in today’s fiercely competitive market, some suffer from poorly handled no-shows and low retention rates, while…

Ever since we entered the age of digital technology, the business landscape has been subjected to many changes. Internet technology has affected many aspects of the hotel industry and improved…

Hotel revenue is closely tied to quality customer service and experience. In the hospitality industry, a guest’s experience is determined by the service they get during their stay. It’s no…