Cloud technologies are not exactly new, but hotels have only recently started to harness the power of various cloud hotel management software solutions. Online hotel PMS (Property Management System) solutions…

Yet another buzzword that we heard a lot in the past year or two is Blockchain. However, Blockchain is not just a buzzword. It’s a brand new technology that has…

“Blockchain” is one of the main buzzwords you will come across these days. The term itself refers to dividing digital information into blocks, linking them together, and encrypting them for…

Hotels struggle for many reasons – some find it difficult to acquire new customers in today’s fiercely competitive market, some suffer from poorly handled no-shows and low retention rates, while…

Ever since we entered the age of digital technology, the business landscape has been subjected to many changes. Internet technology has affected many aspects of the hotel industry and improved…

Hotel revenue is closely tied to quality customer service and experience. In the hospitality industry, a guest’s experience is determined by the service they get during their stay. It’s no…

As hoteliers prioritize not only in catching the market share but also ensuring their existing guest continue returning; an increased level of personalization emerges as the critical factor for both…

The hospitality industry is one of the most lucrative business in the world. However, as a result, the competition is quite severe in the market, and sometimes it is impossible…

The world today is mainly dominated by a hotel market that’s based online and reigned by OTAs. With such a picture in mind, one of the most logical things that…

24The world of tourism and the hospitality industry are rapidly evolving along with the latest technological advancements. Famous hotel chains, as well as small, independent resorts, are now more available…