The hospitality industry thrives on creating memorable experiences for guests while maintaining operational excellence and profitability. In today’s digital age, data collection is at the heart of achieving these goals….

Explore the seamless journey of a hotel guest, starting from the moment of inspiration to their post-stay feedback. This infographic highlights each critical touchpoint—booking, check-in, stay experiences, and beyond—enhanced with…

In modern hospitality, where guests are more conscious about digitization and satisfactory services, another crucial component is the Property Management System (PMS) for independent as well as chain Hotels, and…

This document describes the new features effected in mycloud release sprint 1.0.1.3.5. This document is divided into the following sections: 1. About the Release 2. New Features 3. Additional Resources…

This document describes the new features effected in mycloud release 1.0.1.3 Sprint 3. This document is divided into the following sections: 1. About the Release 2. New Features 3. Additional…

It’s now been almost one year since the very first report of the coronavirus in Wuhan, China. As a testimony to how globally connected we are, as a planet, the…

This document describes the new features, modifications, and corrections effected in mycloud Release 1.0.1.2 Sprint 6 This document is divided into the following sections : 1. About the Release 2….

Hospitality businesses are highly relied upon OTA’s to deal with their inventory, online travel agencies plays a significant role and are found to be providing properties with real-time information. A core part…

The growth of online purchase behavior and millennial guest habits have become a permanent trend in the hospitality business. The global value of online booking is growing and has increased by at least 70%…

As hoteliers prioritize not only in catching the market share but also ensuring their existing guest continue returning; an increased level of personalization emerges as the critical factor for both…