Social Media is here to stay and it better be part of your marketing strategy, when ignored or mismanaged, social media can negatively impact the hotel activity.START FREE TRIAL
Guests turn to social media throughout every step of their journey, from booking to post checkout. For hospitality brands—hotels especially—your work starts even before a trip is booked, you know that social media is an important channel for engaging guests, but how do you keep up the momentum?
Guest relations doesn't end the moment someone checks out. After their stay, guests share their stories as an experience about their trip and hotel stay! How you treat your guests post their stay can influence their regularity and loyalty with your hotel.
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It has helped us improve our level of service. In a nutshell, I think it is a good system and I am really happy that it is helping us right now
I always get a very quick response from them! Amazing support!
It has allowed us to, with the same amount of staff, grow our company and plan for future growth.
Social media represents an opportunity to know what your guests really think and write about their stay. As soon as you manage these reviews actively, the number of negative reviews tends to decrease.
Elevate guest engagement with powerful social media marketing for your hotel. mycloud offers a suite of social media marketing services that drive valuable target audience engagement that increase traffic, presence, and assisted revenue.
Social Media Analytics
mycloud offers a robust and detailed analytics to track the hotel's social media channels, campaign performance, and competitor performance in a simple to read, integrated report.
Easily plan email campaigns and marketing projects and tasks, and construct, schedule, and broadcast messages.
Social Media Channels
Now monitor live social media conversations, and hotel mentions that matter to the you. Be able to see in real-time how people are reacting to the property on TripAdvisor and OTA’s.
mycloud provides an interactive social dashboard for guest management & engagement.
Book a Free Online Demo
Our online demo takes about 30-60 minutes and you would need a desktop or laptop with microphone,
speakers and Internet connectivity.Time shown here is in EST ( Eastern Standard Time, -5:00 GMT)
Hotels as small as 2 rooms property to 300 rooms city hotels. mycloud provides extreme amount of customization, and users can setup parameters to suit their hotel property operations.