Contactless Check-in & Dining
Every guest wants to interact with a hotel in a manner that is contactless, clear, immediate and non-verbal, more and more guests expect these types of convenience services. Introducing a new feature of mycloud, an all in one, contactless check-in and check-out, qr menu for hotels and restaurants. The web app gives staff the ability to connect directly with guests before, during, and after their stay.
AWARDS AND RECONGNITION
Designed to cater to restaurants, individuals, and multi-property hotels.
The Features
WHAT ARE YOU
WAITING
FOR?
We travel a lot and want to be able to see how the occupancy is at anytime. We wanted a technology, which could connect our HO to property and also help us manage multiple properties. With mycloud adoption not only have we streamlined our operations but also seen a 20% jump in occupancy. It has allowed us to, with the same amount of staff, grow our company and plan for future growth.
- NesarN-Hospitality
mycloud PMS runs at it bests to ensure smoothness of our front office department, also keeping accurate track record of statistics for the management team in order to make vital decision.
- Alex BressersBYD Lofts Boutique Hotel &
Serviced Apartments
mycloud, property management system has been very helpful with managing and organizing our hotel operations. If I have any questions, comments, or concerns, mycloud team is always willing to help me. I always get a very quick response from them! Amazing support!
- Audrey StevensLegend of French Lick Resort
I am able to attract and improve revenues because of complete automation and integrated e-distribution. The system is able to create accurate forecasts which result is us being able to better manage guest expectations. I strongly recommend mycloud to hotels that work across different platforms and multiple locations.
- Moses BarnabasXVA Art Hotel
THE BENEFITS
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Easy Ordering
Vibrant menu presentation, your menu on customers' smartphone, customers see your qr menu without any app. Customers can order directly without waiting for a waiter, recommendations can be offered according to ordered products.
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Flexible Promotions
Run multiple promotions, show different products and prices for different days and times, use attractive pictures for promotions.
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Product Recommendations
Recommendations can be offered according to ordered products, show preparation time, calorie information, and portion-wise prices. Show all product ingredients and modifiers.
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Manage Stay
Scan and store pictures and official id's of each room occupant in a completely secure cloud environment, Look sup room details and billing information, complete bill details with multiple views.
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Real-time
Completely secure, two way communication with hotel pms in real-time, accept payments and guest feedback.
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Mobile Check-in
Empower your hotel guests with a choice of service, mobile Check-in, and Mobile check-out without downloading any app. Guest can use their own device to manage the complete reservation.
Book a Free Online Demo
Our online demo takes about 30-60 minutes and you would need a desktop or laptop with microphone,
speakers and Internet connectivity. Time shown here is in EST (Eastern Standard Time, -5:00 GMT)
TRUSTED &
LOVED BY
Hotels as small as 2 rooms property to 300 rooms city hotels. mycloud provides extreme amount of customization, and users can setup parameters to suit their hotel property operations
FREQUENTLY ASKED
QUESTIONS
What is contactless check-in
Hotels can now send a pre-check-in mail to the guests, this mail will have a URL or QR code, so guest can click on it and proceed with Pre check-in formalities.
Does a guest need an app?
No, guest can simply click on the URL or scan QR code and they can complete all pre-check-in formalities on the phone browser without downloading anything
What formalities will pre-check-in include?
Guest can verify reservation details, upload picture and ids, provide all mandatory information that hotel needs for registration card, read all terms and digitally sign the document.
Can a guest make payment?
Yes, based on booking policy system will auto alert guest and ask them to make payment
What payment modes can be used?
Guests can use all standard payment modes like a credit card, debit card, wallets, NEFT.
Is QR eMenu interfaced with any POS?
QR eMenu is an independent application and is not interfaced with any POS System.
What about the guest bill during the stay?
The contactless URL is valid from guest reservation through guest stay, till guest checks out, during stay guest can view charges for other services and facilities used, folios and also make payments.
Can a Customer Order from QR Menu?
Yes, customers can not only view the available items but do the payment also on QR Menu.
What is the Hardware Requirement?
QR Menu is a cloud-based application. Hotel/Restaurant doesn’t need to invest in Hardware Infrastructure. They Guest or Customer should have Internet access to use QR Menu.
Is QR eMenu hosted in safe environment?
Our cloud hosting is with the best in the world and is secured by their infrastructure with 99.9% uptime and site is secured by SSL.
Can Promotions be displayed on QR eMenu?
Yes, you can define current promotions that are running in the outlet.
Can the Pricing be changed in Advance?
Yes, QR eMenu has an option where you can define the new pricing and the effective date. Automatically on the effective date new pricing will be displayed to the customers.
Can Hotels get health declaration on contactless check-in?
Yes, this declaration is inbuilt in pre-check-in and guest will need to accept and acknowledge the declaration
Can a guest do a contactless checkout?
Yes, guest can use the same link or system can send a link 24 hrs prior to departure, this link can be used by the guest to view his stay details, bills and make payment for dues and complete checkout process.
How are the documents and signature secured that are collected during contactless check-in?
The signature and documented are watermarked so it cannot be misused and only authorized people have access to it.