Contactless Check-in & Dining

Every guest wants to interact with a hotel in a manner that is contactless, clear, immediate and non-verbal, more and more guests expect these types of convenience services. Introducing a new feature of mycloud, an all in one, contactless check-in and check-out, qr menu for hotels and restaurants. The web app gives staff the ability to connect directly with guests before, during, and after their stay.

Contactless Check-in & Dining
Contactless Message

Designed to cater to restaurants, individuals, and multi-property hotels.

The Features

Menu Items with Pictures
Menu categories along with Menu Items with pictures are displayed.
F&B Liquor
Segregation by Food / Beverage / Liquor
Open Item Search
Free flow text search option to search for specific named Items
Extensive Search
You may set filter and get a list of Food Items on Food Types (Veg / Vegan / Sea Fish / Sweet Water Fish / Meat / Pork / Beef), Spice Level and Preparation Time
Menu Item Description
Menu Items may have a zoom view with more details, recipe, preparation, indicators of allergens, modifiers etc.
Pricing Option
Prices are shown for each menu item based on packaging (Large / Medium, Regular / Extra Large, Peg / Bottle, Glass / Bottle etc.)
eRegistration Cards, eFolios and Signature Capture
Easily manage complete registration process digitally, scan official id's and capture guest acceptance and signatures, store these digitally in a secure cloud environment.
Real-time Two-way Integration with Hotel PMS
Completely integrated with hotel operations, all transactions handled real-time.
Tracking and Handling of Special Requests
Let guests message the hotel and interact with operations and service team, capture guests feedback during stay.
Supports Payment Integration
Use multiple payment gateways to handle reservation advances, and final guest check-out billing.
Collect Guest Preferences, Passport/ID Capture
Additional fields during mobile check-in to capture critical information related to guest stay, complete the capture, scan and verification of guest Id.

WHAT ARE YOU
WAITING
FOR?

We travel a lot and want to be able to see how the occupancy is at anytime. We wanted a technology, which could connect our HO to property and also help us manage multiple properties. With mycloud adoption not only have we streamlined our operations but also seen a 20% jump in occupancy. It has allowed us to, with the same amount of staff, grow our company and plan for future growth.

  • NesarN-Hospitality

mycloud PMS runs at it bests to ensure smoothness of our front office department, also keeping accurate track record of statistics for the management team in order to make vital decision.

  • Alex BressersBYD Lofts Boutique Hotel &
    Serviced Apartments

mycloud, property management system has been very helpful with managing and organizing our hotel operations. If I have any questions, comments, or concerns, mycloud team is always willing to help me. I always get a very quick response from them! Amazing support!

  • Audrey StevensLegend of French Lick Resort

mycloud is very efficient hotel solution and can be setup very fast. After implementing mycloud I found that it improved overall efficiency of the front desk. mycloud Solution is very user friendly and extremely easy to understand and operate even for a first time user. It has helped us improve our level of service. In a nutshell, I think it is a good system and I am really happy that it is helping us right now

  • Moses BarnabasXVA Art Hotel

THE BENEFITS

  • Easy Ordering

    Vibrant menu presentation, your menu on customers' smartphone, customers see your qr menu without any app. Customers can order directly without waiting for a waiter, recommendations can be offered according to ordered products.

  • Flexible Promotions

    Run multiple promotions, show different products and prices for different days and times, use attractive pictures for promotions.

  • Product Recommendations

    Recommendations can be offered according to ordered products, show preparation time, calorie information, and portion-wise prices. Show all product ingredients and modifiers.

  • Manage Stay

    Scan and store pictures and official id's of each room occupant in a completely secure cloud environment, Look sup room details and billing information, complete bill details with multiple views.

  • Real-time

    Completely secure, two way communication with hotel pms in real-time, accept payments and guest feedback.

  • Mobile Check-in

    Empower your hotel guests with a choice of service, mobile Check-in, and Mobile check-out without downloading any app. Guest can use their own device to manage the complete reservation.

Book a Free Online Demo

Our online demo takes about 30-60 minutes and you would need a desktop or laptop with microphone,
speakers and Internet connectivity. Time shown here is in EST (Eastern Standard Time, -5:00 GMT)

Schedule An Appointmentbook a appointment

TRUSTED &
LOVED BY

Hotels as small as 2 rooms property to 300 rooms city hotels. mycloud provides extreme amount of customization, and users can setup parameters to suit their hotel property operations

FREQUENTLY ASKED
QUESTIONS

What is contactless check-in

Hotels can now send a pre-check-in mail to the guests, this mail will have a URL or QR code, so guest can click on it and proceed with Pre check-in formalities.

Does a guest need an app?

No, guest can simply click on the URL or scan QR code and they can complete all pre-check-in formalities on the phone browser without downloading anything

What formalities will Pre-check-in include

Guest can verify reservation details, upload picture and ids, provide all mandatory information that hotel needs for registration card, read all terms and digitally sign the document.

Can a guest make payment?

Yes, based on booking policy system will auto alert guest and ask them to make payment

What payment modes can be used?

Guests can use all standard payment modes like a credit card, debit card, wallets, NEFT.

Is QR eMenu interfaced with any POS?

QR eMenu is an independent application and is not interfaced with any POS System.

What about the guest bill during the stay?

The contactless URL is valid from guest reservation through guest stay, till guest checks out, during stay guest can view charges for other services and facilities used, folios and also make payments.

Can a Customer Order from QR Menu?

Yes, customers can not only view the available items but do the payment also on QR Menu.

What is the Hardware Requirement?

QR Menu is a cloud-based application. Hotel/Restaurant doesn’t need to invest in Hardware Infrastructure. They Guest or Customer should have Internet access to use QR Menu.

Is QR eMenu hosted in safe environment?

Our cloud hosting is with the best in the world and is secured by their infrastructure with 99.9% uptime and site is secured by SSL.

Can Promotions be displayed on QR eMenu?

Yes, you can define current promotions that are running in the outlet.

Can the Pricing be changed in Advance?

Yes, QR eMenu has an option where you can define the new pricing and the effective date. Automatically on the effective date new pricing will be displayed to the customers.

Can Hotels get health declaration on contactless check-in?

Yes, this declaration is inbuilt in pre-check-in and guest will need to accept and acknowledge the declaration

Can a guest do a contactless checkout?

Yes, guest can use the same link or system can send a link 24 hrs prior to departure, this link can be used by the guest to view his stay details, bills and make payment for dues and complete checkout process.

How are the documents and signature secured that are collected during contactless check-in?

The signature and documented are watermarked so it cannot be misused and only authorized people have access to it.