Explore the seamless journey of a hotel guest, starting from the moment of inspiration to their post-stay feedback. This infographic highlights each critical touchpoint—booking, check-in, stay experiences, and beyond—enhanced with…

In modern hospitality, where guests are more conscious about digitization and satisfactory services, another crucial component is the Property Management System (PMS) for independent as well as chain Hotels, and…

Hospitality businesses are highly relied upon OTA’s to deal with their inventory, online travel agencies plays a significant role and are found to be providing properties with real-time information. A core part…

The growth of online purchase behavior and millennial guest habits have become a permanent trend in the hospitality business. The global value of online booking is growing and has increased by at least 70%…

As hoteliers prioritize not only in catching the market share but also ensuring their existing guest continue returning; an increased level of personalization emerges as the critical factor for both…

Gen-xers (a demographics whose age ranging from 18–34 years) are progressively turning into an indispensable part of the corporate structure. With their differing foundations and Swiss-cut abilities, companies are ceaselessly…

Technology is now the business enabler that will drive not just innovation but new processes and experiences as well. If you need a powerful example to know why you need…

Hospitality Industry is highly competitive and to stand out in this sector, a Hotel must come up with an out of the box the strategy that keeps guest satisfied and…

In this high-tech era, technology plays the crucial role of being a facilitator as well as moderator of services. With so much expecting, it becomes mandatory to priorities where hoteliers…

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