Hospitality Industry is highly competitive and to stand out in this sector, a Hotel must come up with an out of the box the strategy that keeps guest satisfied and engaged. To gain the creative edge over the competition, many hoteliers and managers have been developing different approaches.

Technology has changed the way people book Hotel, as travelers plan start to take shape, the excitement of vacation sets in. This 4-part series on the full journey a Hotel guest takes to make booking focus on Planning Behavior, Hotel Segmenting, the share of Mobile & and travel Trends to help hoteliers to capitalize on these key decision moments.

To learn more about the full journey of a guest to make the booking to your hotel, check out the latest infographic below from mycloud Hospitality.