Cloud technologies are not exactly new, but hotels have only recently started to harness the power of various cloud hotel management software solutions. Online hotel PMS (Property Management System) solutions are becoming more and more popular, because they are much more convenient for both hotel guests and hoteliers, as Guest can book directly and hoteliers are benefited as they don’t need to pay any commissions.

With the best cloud hotel PMS at your disposal, not only can you delight your customers by providing them with fast and personalized experiences and effectively increase your ROI, but you can also save a lot of time and money, focusing your extra time on turning your every customer’s stay into a wonderful experience that will compel them to come back again.

An online hotel PMS definitely brings plenty of benefits on both sides but take a closer look at why exactly cloud technologies are taking over hotels and completely changing the game.


Cloud hotel management software solutions are much more cost-effective than on-premise solutions. There is almost zero investment required to start the system unlike on premise systems which need thousands of dollars towards license fee, cloud solutions allow hotels to start using software at easy to pay monthly subscriptions

Cloud systems do not need fancy and latest hardware, operations systems, databases, networks, and many other utilities. Hotel needs a normal laptop or desktop to start using the system thus cutting down on Capex and AMC costs.

Hotel incurs zero cost towards upgrades as cloud solutions offer latest version at any point of time

Startup Time and Costs: Cloud solutions allow hotels to go live within 24 hours unlike on premise systems that need days of planning, installation, configuration, testing and training.

Great Flexibility

With an online hotel PMS based in the cloud, you will have great flexibility to work from anywhere, anytime. Your cloud-based solution will provide you with 24/7 access to all your data, which is incredibly beneficial if you have a chain of hotels because every hotel will always be working with the same data.

When one of your hotels updates some information in your system, it will instantly be updated in real-time across all the other systems, that is, all your other hotels’ systems. Not only does this save plenty of time, but it also reduces the risk of human error and helps you keep your hotel guests happy.

A High Level of Security

Many people are skeptical about cloud technologies due to cloud computing security, that is, their concerns about the lack of data security. However, cloud software vendors’ success depends on the level of security they offer, which is precisely why they provide reliable solutions that keep data safe and secure at all times.

Therefore, storing your data on cloud servers instead of storing them on-premise will keep your data safe from any potential security breaches. Unlike on premise systems cloud solutions offer high level of security, data centres are online 24/7, 365 days with backups and mirrored servers, firewalls and encryption is provided, no human access to data, continuous monitoring in regard to hacking and data integrity, not to mention latest security measures to adhere to global security policies.

Reduced Performance Issues

It’s not uncommon that various performance issues arise when it comes to on-premise software solutions. When performance issues take place, a lot of time and effort is put into quality assurance testing in order to identify any inefficiencies and solve the problems.

With the best cloud hotel PMS in place, you don’t have to worry about any performance issues because, even in case one arises, your vendor’s IT staff will resolve them very quickly. They will conduct proper tests and solve all the performance hiccups, fixing any bugs and ensuring that the system keeps running smoothly.

Fast and Reliable Upgrades

When it comes to system upgrades, cloud hotel management software solutions are incredibly better than on-premise and even hybrid cloud solutions. With single-version development, your software vendor will make sure that your software performs well, without any errors whatsoever, and that all your customers are upgraded simultaneously.

Without single-version development, software multitenancy and storage arrays can cause many problems. If any issue arises, it will affect all your other hotel operations. If your software is not located on-premise, you may not even notice the problem before your vendor resolves it.

Also, deployment overhead is much lower with online hotel PMS solutions, and new upgrades are usually smaller. They are also more frequent, as software vendors are continually improving their functionalities and rolling out new software features. That is why system maintenance is done quickly and downtimes are very short.

Cloud hotel management software solutions are definitely very beneficial, so you should find the best cloud hotel PMS that fits your needs and completely transform the way you do business. By moving to the cloud, you will create a flexible and reliable IT environment that is incredibly cost-effective and efficient.

Moreover, you will take a huge step towards proactive service, instead of relying on reactive one. You will deliver a fast and personalized service and make sure that your every guest is genuinely satisfied with your brand.

About The Author

Deepak Chauhan

Deepak Chauhan is responsible for marketing and positioning of “mycloud” platform and is a veteran in the hotel software industry with over 25 years’ experience giving him a strong understanding of the product requirements in the industry. He has very rare mix of working in operations of various hotels and chains for over 10 years and then co-founding a software product and service company, servicing 5 star hotels and chains for 14 years.

Deepak has led the development and marketing of cloud based hospitality systems to meet the specific, business objectives of small and mid-size properties across the globe and has worked closely with a diverse group of hoteliers and hotel technology vendors.