A hotel’s PMS is no longer just a tool to handle bookings. It’s the invisible engine that runs the front desk & back office, drives guest experiences, and protects revenue…
In today’s hyper-digital hospitality world, cyberattacks are no longer rare events—they’re everyday threats. A recent CERT-IN report shows over 30% of Indian hotels faced cyber incidents in the last two…
Employee retention is one of the most pressing challenges in India’s hospitality industry today. With an annual staff turnover rate of nearly 30% (NRAI India, 2024), hotels face constant pressure…
India’s hospitality industry is on a growth sprint, with branded hotel supply projected to increase by 8–10% annually over the next five years (HVS India, 2024). For hotel groups, this…
This document describes the new features affected in mycloud release sprint 1.0.1.4.4C. This document is divided into the following sections: 1. About the Release 2. New Features 3. Improvements 4….
In 2025, luxury isn’t about marble floors or golden bathtubs—it’s about how seen and valued a guest feels from the moment they book to the second they check out. Generic…
In 2025, running a hotel isn’tjust about offering a comfortable bed and warm hospitality—it’s about managing an increasingly complex digital ecosystem. From reservations and payments to guest feedback and inventory…
Dynamic pricing has long been a staple in hospitality. Adjust your rates, follow the market, and win bookings—right? Not quite. In 2025, that approach alone won’t cut it. With demand…
In the fast-evolving world of hospitality, technology has emerged as the silent force behind exceptional guest experiences, streamlined operations, and smarter decision-making. From independent boutique hotels to luxury resorts, the…
In 2025, a single star can tip the scales between being fully booked or completely overlooked. As guest expectations evolve and online discovery dominates the booking funnel, guest feedback is…