As hoteliers prioritize not only in catching the market share but also ensuring their existing guest continue returning; an increased level of personalization emerges as the critical factor for both…

The hospitality industry is one of the most lucrative business in the world. However, as a result, the competition is quite severe in the market, and sometimes it is impossible…

The world today is mainly dominated by a hotel market that’s based online and reigned by OTAs. With such a picture in mind, one of the most logical things that…

24The world of tourism and the hospitality industry are rapidly evolving along with the latest technological advancements. Famous hotel chains, as well as small, independent resorts, are now more available…

When you are working in the hospitality industry, your customer satisfaction is naturally your primary goal. However, if your guests were satisfied with the accommodation and the service that you…

Gen-xers (a demographics whose age ranging from 18–34 years) are progressively turning into an indispensable part of the corporate structure. With their differing foundations and Swiss-cut abilities, companies are ceaselessly…

Ever since the new General Data Protection Regulations have been put into effect, things have changed online as well as in business. All companies that have customers from the EU…

Late-night room service: the entire point of staying in a hotel even though there’s a twice cheaper AirBnB just across the street. Devoted fans of full hospitality experiences will understand….

In the wake of limitless connectivity and current technological revolution, one would think that the hospitality industry would finally enter another golden age. Digital nomadism has already been established as…

The hospitality sector over the years has been the number one recipient of attacks and data security breaches. An estimated 14% of data related incidents have happened in or around…