The hospitality sector over the years has been the number one recipient of attacks and data security breaches. An estimated 14% of data related incidents have happened in or around the hospitality industry. The increased attacks are most likely associated with the increased use of digital systems.
Hotels use a number of databases and media that involve their customers signing in with their personal details. Customers use online bookings; while others use mobile location util - ities, and text messaging applications, all of which entail guests handing over a good chunk of personal information.
Intrinsically, hotels have a responsibility to safeguard all this data at whatever cost. In this era of digital technology, protecting customers’ data that has been entrusted through the aforementioned connections involves sticking to strict guiding principles that can be drafted under two specific classes: PII which means (Personally Identifiable Information) and PCI that refers to (Payment Card Industry) compli - ance. These two terminologies are most of the times used together or in combination with one another even though individually, each one of them is an extensive sector of compliance by itself.
As a hotel owner or manager, understanding why PCI and GDPR compliant is mandatory.
So, in this ebook we'll cover:
- How can hotel protect information in PCI
- How should hotel handle GDPR
- Quick steps to make hotel PCI and GDPR compliance
Download it now to strategize and plan ahead your efforts to make your hotel PCI and GDPR compliant.