Rate parity can be defined in two ways. One, it can be defined as providing and maintaining consistent rates for a product for all distribution channels and to all distribution…

Mobile POS, (mobile point of sale) refers to mobile devices that function as order-taking devices. Depending on the type of software, the Mobile POS solutions can be in the form…

A subject of frequent discussion has been the properties and functions of cloud PMS. This, however, is not complete without knowing how it can be of benefit to you and…

By tapping into social media and engaging with your target audience you will bring your hotel business into the online conversation, which will lead to heightened brand awareness and ultimately…

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Small hoteliers which include B & B’s , guest houses, boutique inns need to accept that as the industry has grown, the hard truth is customer loyalty has all but…

Every hotel has mostly one question, how to optimize revenues, have a good ARR and a full house, answer is simple, are you actively trying to sell your rooms or…

Are you considering buying a property management system for your hospitality business? A PMS is a significant component that will keep your business running smoothly. Taking some time to examine…

“Digital can play a role in unleashing your potential – Making your eCommerce channels more profitable and developing customer value propositions that are centered on delivering better outcomes for your…

Gone are the days when guests would email or call a hotel to make  bookings, and wait for hotel’s confirmation to fax out a credit card authorisation form. Today, guests…