In this high-tech era, technology plays the crucial role of being a facilitator as well as moderator of services. With so much expecting, it becomes mandatory to priorities where hoteliers should be betting big in technology to enhance guest services.
A below infographic lists five hospitality technology trends in present & for future and how hotelier can take advantage of these.
Key pointers from the infographic are below:
Technologies in Demand
Integrating Mobile Data - 30% of hotels want to use location-based technologies in 2017.
Guestroom Tech - 56% hotels wants to upgrade in-room technologies, priority being Smart TV
Technologies for Future
Virtual Reality - 14% of hoteliers want personal holograms as Property concierges/guides.
Robotics- 22% of hotels in HT's study said robots (as it interacts with guests) have real potential in this industry.
Facial Recognition- Over 50% hoteliers want to use facial recognition technology in upcoming years.