Engage your hotel guests at pre-stay, in-stay, and post-stay with their consent, conversationally, and in real-time. gupshup is the world’s leading conversational messaging platform for commerce, marketing and support.

With the cloud communications platform, businesses can make communications relevant and contextual by embedding real-time communication (messaging, voice, and video) and authentication capabilities directly from the PMS software.

Track, Receive, & Send 1000’s of SMS communications with a one-click from PMS. Now the system can send SMS on booking confirmation, also user can send a specific SMS manually if needed also send SMS for any guest communication, cancellations, pre-arrival or on check-outs.