FEATURES

  • Complete Contactless Guest Journey
  • mycloud CRS
  • Cloud-based mycloud PMS
  • mycloud POS
  • Built-in Channel Manager
  • Banquets & Event Management
  • Purchase, Bookkeeping & Inventory
  • Interfaces
  • Social Media Listening

Contactless Check-in/Out and Dining

Offer memorable & safe customer experience that guests will return to & recommend to friends, by offering contactless hotel guest experience from booking to exiting the hotel.

mycloud PMS helps hotels deliver exceptional guest experience through digital transformation by converting lookers into bookers with intuitive & responsive WBE, allowing guests not only contactless check-in by uploading IDs and adding instructions, accessing the hotel room with contactless digital keys but also contactless food ordering in the hotel room or restaurant by scanning the QR code and contactless check-out with the convenience of any digital payment methods without downloading any app on their mobile device.

mycloud CRS

mycloud CRS features to allow regional and corporate users to add and update information that appears across multiple properties, including rooms, rates and access to centralized guest profiles.

mycloud CRS offers a single view of inventory across properties, not only allows access of multiple properties on a single timeline but also access to all rate codes of a property along with corporate rates, Travel agent Rates, and allocations.

mycloud CRS offers responsive booking engine that not only can handle single property booking but also allows guests to book multiple trips for a property or multiple trips across properties.

Cloud-based mycloud PMS

Hotel technology reimagined and designed with guest in mind, mycloud is a fully integrated solution for independent hotel and chains that offers a single view of rates, inventory, content, guest information and reservations.

Now simplify your hotel operations and distribution, focus on enhancing the experience for each guest, while increasing operational efficiency and boosting revenue.

mycloud helps reduce the complexity and cost of maintaining a complex IT infrastructure onsite for your PMS. The intuitive, easy-to-learn application reduces your staff training significantly.

mycloud POS

mycloud POS is a versatile software system for independent and chain food & beverage service operations, offering multiple deployments options, desktop, cloud or mobile.

Its modules can be configured to meet the specific requirements of different sub-segments of the F&B business.

Works both online & Offline, helps prevent theft & Pilferages and is hardware independent, allowing use on cost-effective Android hardware.

Built-in Channel Manager

With mycloud you can get beautiful hotel websites that drive direct bookings to connections with travel agents, to insights that tell you not just where your guests are coming from but how they got there, our solutions are everything you need to acquire guests.

Our distribution suite offers real-time monitoring and management of room rates, availability & restrictions across all your connected sales channels, boost your hotel revenue with efficient rate and inventory management with our award winning hotel software.

Banquets & Event Management

mycloud offers enterprise venue and event management booking system in the cloud for managing all types of venue and event bookings. All the complexities involved with multi venue availability, event logistics, catering, equipment and resource requirements, and the delivery of those services are all available within a single console to increase event sales and streamline the planning process.

Bookings store all of the details about an event in one central location. Keep track of who requested the event and what time and location they desired. Also track documents, notes, and tasks associated with your bookings, manage and organize events easily with a booking calendar.

Purchase, Bookkeeping & Inventory

Our inventory module is designed for all types of independent hospitality units and hospitality chains.

Now automate tasks like computing purchase & consumption journals, allocating costs to departments, amortising pre-paid expenses or revenues, write recipes and menus in minutes, ensuring complete accuracy and profitability every time

Unique and customizable features like conduct ordering based on forecasts; manage recipes and product-costing capabilities; view real-time product usage; maintain global overview of purchases by vendor, store and item Loss prevention: reduce food, labor and other variable costs; reduce shrink and increase sales.

Interfaces

Library of over 175+ interfaces to connect to third party hardware and software, mycloud offers interfaces with the world's best software for back office accounting, payment gateways and third party hardware interfaces. (paypal, sage, xero, smartLINK, pesapal etc). We even offer, Alexa (Amazon Voice Responsive System) enabling hotels to cope with hotel technologies.

In order for third party applications and systems to function in harmony with mycloud PMS, numerous interfaces are available, connecting you and making your hotel operations simple.

Social Media Listening

Social Media is here to stay and it better be part of your marketing strategy, when ignored or mismanaged, social media can negatively impact the hotel activity.

Mycloud social sentiment tool offers a single timeline to easily access and understand social sentiment and how each service is perceived by the guests. Now drive valuable target audience engagement that increases traffic, presence, and helps improve guest engagement.Find out from which region all your social media reviews are coming from with the all new social heat map with color coordination for better understanding.

BOOK A FREE ONLINE DEMO

Our online demo takes about 30-60 minutes and you would need a desktop or laptop with microphone, speakers and Internet connectivity. Time shown here is in EST (Eastern Standard Time, -5:00 GMT)

AS SEEN ON

Integration

Connect 175+ Interfaces, Single Point of Contact

BENEFITS OF CHOOSING MYCLOUD PMS

Contactless Check-in

Empower your hotel guests with choice of service

Check-in, check-out without downloading any app

Guest can use their own device to manage the complete reservation

Real-time

Two way communication with hotel PMS

Accept payments

Accept guest feedback

Guest 360-Degree View

Scan and store pictures and official id's

Look sup room details and billing information

Complete bill details with multiple views

Staff across properties can access the same data

Access to centralized guest profiles and companies

Reports & Support

Create your own reports

Includes all pre-programmed report

Print, export & email report

Chat, email & phone support (specific location)

Consolidated profiles, guests and companies reports

Multi-property and hotel group reporting

Interfaces

Built into credit card processor

Supports over 175 software & hardware

Online travel agents connectivity

Direct social media engagement

e-Distribution

Integrated online hotel booking engine

Integrated mobile based channel manager

Integrated GDS

Performs rate update tasks easily & efficiently