mycloud - Simply the most powerful and the only complete cloud based hotel solution. It helps you manage everything from hotel front desk to get a trial balance. Ask us today how we can help you get better control, save your time and improve revenue within your budget.
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TRUSTED & LOVED BY
mycloud is a very useful and detailed cloud PMS, product offers some highly powerful and complex yet easy to use features which helps our team manage the hotel with ease and has improved staff efficiency. The best part of this cloud platform is their support team, which is extremely experienced and always available for any help, from on - boarding to day to day running of our daily operations on mycloud has been an experience in itself, and I must add that the team at mycloud is simply great.
Abdullah Sarhan
Front Office Manager
mycloud PMS runs at it bests to ensure smoothness of our front office department; also keeping accurate track record of statistics for the management team in order to make vital decisions. Nevertheless, its POS system helps enhancing productivity level of food and beverage sales.
We were having slight issues and confusions during the set-up stage. The support team, however, clearly shows adequate knowledge and willingness to assist. Any enquiry seems to have solutions shortly afterward.
Alex Bressers
Managing Director
XVA has worked with mycloud for almost a year and a half, and during this time I feel we have achieved at lot through system. We moved from an an obsolete system (older PMS) to an ever evolving system. I am able to attract new business and at same time able to engage better with channels, because of accurate forecasts, system has helped us improve and better manage guest expectations. I strongly recommend mycloud Hospitality to hotels that work on different platforms and have multiple locations.
Moses Barnabas
General Manager
First and foremost the customer service is awesome. they are all so nice and very helpful. they strive hard to answer the questions in a timely manner. sometimes there is a whole team working on my issue so its done faster. The program itself is simple and really easy to understand (once you have done it a couple times). It has saved me loads of time as i am able to load items all at once instead of one at a time. Its very fast and syncs within seconds for real time availability.
Trish L.
Reservation Manager
Offer memorable & safe customer experience that guests will return to & recommend to friends, by offering contactless hotel guest experience from booking to exiting the hotel.
mycloud PMS helps hotels deliver exceptional guest experience through digital transformation by converting lookers into bookers with intuitive & responsive WBE, allowing guests not only contactless check-in by uploading IDs and adding instructions, accessing the hotel room with contactless digital keys but also contactless food ordering in the hotel room or restaurant by scanning the QR code and contactless check-out with the convenience of any digital payment methods without downloading any app on their mobile device.
mycloud CRS features to allow regional and corporate users to add and update information that appears across multiple properties, including rooms, rates and access to centralized guest profiles.
mycloud CRS offers a single view of inventory across properties, not only allows access of multiple properties on a single timeline but also access to all rate codes of a property along with corporate rates, Travel agent Rates, and allocations.
mycloud CRS offers responsive booking engine that not only can handle single property booking but also allows guests to book multiple trips for a property or multiple trips across properties.
Hotel technology reimagined and designed with guest in mind, mycloud is a fully integrated solution for independent hotel and chains that offers a single view of rates, inventory, content, guest information and reservations.
Now simplify your hotel operations and distribution, focus on enhancing the experience for each guest, while increasing operational efficiency and boosting revenue.
mycloud helps reduce the complexity and cost of maintaining a complex IT infrastructure onsite for your PMS. The intuitive, easy-to-learn application reduces your staff training significantly.
mycloud POS is a versatile software system for independent and chain food & beverage service operations, offering multiple deployments options, desktop, cloud or mobile.
Its modules can be configured to meet the specific requirements of different sub-segments of the F&B business.
Works both online & Offline, helps prevent theft & Pilferages and is hardware independent, allowing use on cost-effective Android hardware.
With mycloud you can get beautiful hotel websites that drive direct bookings to connections with travel agents, to insights that tell you not just where your guests are coming from but how they got there, our solutions are everything you need to acquire guests.
Our distribution suite offers real-time monitoring and management of room rates, availability & restrictions across all your connected sales channels, boost your hotel revenue with efficient rate and inventory management with our award winning hotel software.
mycloud offers enterprise venue and event management booking system in the cloud for managing all types of venue and event bookings. All the complexities involved with multi venue availability, event logistics, catering, equipment and resource requirements, and the delivery of those services are all available within a single console to increase event sales and streamline the planning process.
Bookings store all of the details about an event in one central location. Keep track of who requested the event and what time and location they desired. Also track documents, notes, and tasks associated with your bookings, manage and organize events easily with a booking calendar.
Our inventory module is designed for all types of independent hospitality units and hospitality chains.
Now automate tasks like computing purchase & consumption journals, allocating costs to departments, amortising pre-paid expenses or revenues, write recipes and menus in minutes, ensuring complete accuracy and profitability every time
Unique and customizable features like conduct ordering based on forecasts; manage recipes and product-costing capabilities; view real-time product usage; maintain global overview of purchases by vendor, store and item Loss prevention: reduce food, labor and other variable costs; reduce shrink and increase sales.
Library of over 175+ interfaces to connect to third party hardware and software, mycloud offers interfaces with the world's best software for back office accounting, payment gateways and third party hardware interfaces. (paypal, sage, xero, smartLINK, pesapal etc). We even offer, Alexa (Amazon Voice Responsive System) enabling hotels to cope with hotel technologies.
In order for third party applications and systems to function in harmony with mycloud PMS, numerous interfaces are available, connecting you and making your hotel operations simple.
Mycloud social sentiment tool offers a single timeline to easily access and understand social sentiment and how each service is perceived by the guests. Now drive valuable target audience engagement that increases traffic, presence, and helps improve guest engagement. Find out from which region all your social media reviews are coming from with the all new social heat map with color coordination for better understanding.
Our online demo takes about 30-60 minutes and you would need a desktop or laptop with microphone, speakers and Internet connectivity. Time shown here is in EST (Eastern Standard Time, -5:00 GMT)
Connect 175+ Interfaces, Single Point of Contact
Empower your hotel guests with choice of service
Check-in, check-out without downloading any app
Guest can use their own device to manage the complete reservation
Two way communication with hotel PMS
Accept payments
Accept guest feedback
Scan and store pictures and official id's
Look sup room details and billing information
Complete bill details with multiple views
Staff across properties can access the same data
Access to centralized guest profiles and companies
Create your own reports
Includes all pre-programmed report
Print, export & email report
Chat, email & phone support (specific location)
Consolidated profiles, guests and companies reports
Multi-property and hotel group reporting
Built into credit card processor
Supports over 175 software & hardware
Online travel agents connectivity
Direct social media engagement
Integrated online hotel booking engine
Integrated mobile based channel manager
Integrated GDS
Performs rate update tasks easily & efficiently
