Hotel Central Reservation Software

Multi-property operators understand the importance of a robust hotel central reservation software at the heart of their operations. mycloud Hospitality enables property groups to consolidate their operations into one platform and offers centralised control, management and data storage capabilities. It is the perfect solution for the development of your Hotel Chain.

AWARDS AND RECONGNITION

A complete, fully-featured, easy-to-use multi-property hotel central reservation software.

The Features

Centralized Room Inventory Management
Cloud-based CRS offers a single view of inventory across properties, now access multiple properties on a single timeline and see the realtime room status across a time period. Easily access room availability along with restrictions.
Centralized Rate Management
Access multiple properties and rates, CRS not only allows access of multiple properties on a single timeline but also access to all rate codes of a property along with corporate rates, Travel agent Rates, and allocations.
Central Guest Profiles
Central guest profiles so no duplication and realtime data view across properties, access all necessary information related to the guest and see past stay history and statistics with a drill down to invoice level.
Central Booked Thru
Central travel agent and corporate profiles, associate multiple rate contracts to this centralized profile and access all contracts for multiple properties in a single view. Access all critical information lie room allocations, contracts, and future business forecasts.
Chain-wide Booking Engine
An enhanced and improved booking engine that not only can handle single property booking but allows guests to boo multiple trips for a property or multiple trips across properties and get a single itinerary, helps sell services and use of promo codes. New, responsive design that allows easy access across devices.
Central Financial Accounting
Multi-property financial reporting offering reports like Trial Balance, Balance Sheet, Profit & Loss, Operating P&L as per the Uniform System, plus ability to drill down into unit transactions and source documents across the chain.
Central Rate Contract
Now easily manage central procurement, the system provides for validation of central purchase orders even when deliveries are received at the unit. Receive stocks centrally, and later stocks may be transferred to the units and corresponding accounting transactions are generated by the system.

WHAT ARE YOU
WAITING
FOR?

At all our luxury resorts we use one-touch guest helpdesk services powered by mycloud hotel guest management software, as well as for our inter-departmental requests. mycloud hotel guest service management software allows us to manage tasks efficiently and to deliver services to our guests' expectations.

  • Roshan Koonja Chief Information Officer Constance Group of Hotels - Mauritius, Maldives and Seychelles

THE BENEFITS

  • Mobile Tracking, Anywhere, Anytime

    Access and track the call status anywhere, anytime through our mobile app

  • Manage Multiple Services in One Task

    Create a master task with multiple sub-services for a single room/guest for easy action

  • Multi-level Escalation Till Task Completion

    SLA based escalation for each task to ensure timely action and completion

  • Mobile Updates on Task Completion

    Get instantly notified via text messages or through the mobile app on task completion

  • Offer Five Star Like Service At a Nominal Cost

    Provide prompt and exclusive service and manage the operations well without burning a hole in your pocket

Book a Free Online Demo

Our online demo takes about 30-60 minutes and you would need a desktop or laptop with microphone,
speakers and Internet connectivity. Time shown here is in EST (Eastern Standard Time, -5:00 GMT)

Schedule An Appointmentbook a appointment

TRUSTED &
LOVED BY

Hotels as small as 2 rooms property to 300 rooms city hotels. mycloud provides extreme amount of customization, and users can setup parameters to suit their hotel property operations