Front Desk
With an intuitive and simplified design, now complete reservations, check ins and check outs at ease. Take a glimpse of your room stats on a daily, weekly or even monthly view, all changeable in one click.
Front Office Cashiering
A comprehensive module of mycloud PMS, amend, post or even cancel charges. Rearrange or print folios. Use quick search for an instant look up of a guest’s total balance. With all functions under one screen, complete prerequisites of checking out your guests, at ease.
Inbuilt Credit Card Processor
mycloud PMS is inclusive of a payment gateway which has an inbuilt credit card processor. No need for additional interfaces or programs, your guests can make online payments before they even arrive, through a safe and secure way.
Rooms and Rates Management
Rooms and Rates Management – Your hotel, your rates. With mycloud PMS, define a season based on your demand. What’s more? Decide your cancellation policy for numerous rooms or even keep taxes inclusive or exclusive of room rates, all with one or couple of clicks.
Repeat Guests History
Guests’ desires? Returning guests? mycloud PMS has you covered. Records and past history mean that you can now offer a personalized service to any returning guest.
Travel Agents & Contracts
Managing and keeping track of all your Online Travel Agents (OTA’s) can be a rather challenging task. With mycloud PMS, view and make necessary amendments to rooms and rates in few clicks, all displayed to you on one screen.
Housekeeping
mycloud PMS removes the pressure of your housekeeping staff with one-click actions. View room statuses, the current hotel position, as well as an hourly summary of expected departures and arrivals.
Accounts Receivable
View how much is outstanding and look up other details of the debtor as well. Identify aging accounts and take necessary action. mycloud PMS integration with these records mean that you lose no track of who owes you how much, keeping human intervention at the least.
Management Statistics
mycloud PMS is inclusive of a thorough management statistic tool, providing future occupancy trends as well as current stats based on various filters. It also includes your hotel’s cash and card settlements, making all the data required, visible under one screen.
Reporting and archives
"Too much information to track? Have all information divided beautifully into reports with a search bar for making it easier and less of a hassle. Also mycloud supports OFFLINE reporting which sends a backup of the reports every 3 hours! Reports may be printed, viewed on screen or exported to formats like .pdf, .xls and .csv. Check images are archived in a text format and can be reprinted. Operations and management reports can be printed for any period."with mycloud PMS, export a report to excel for your monthly hotel review, email or even print it, for instant use. Essential reports are generated throughout the day. Arrivals, departures or guests’ final balance are few of the many emergency reports available should there be a system breakdown.
Interfaces
Different software issues? Now, mycloud offers interfaces with the world's best software for back office accounting, payment gateways and third party hardware interfaces. (paypal, sage, xero, smartLINK, pesapal etc)In order for third party applications and systems to function in harmony with mycloud PMS, numerous interfaces are available, connecting you and making your hotel operations simple