In the modern era, data has emerged as one of the most valuable assets for businesses across industries. For the hospitality sector, where guest experiences are paramount, data serves as…

The hospitality industry is a dynamic landscape where success hinges on striking the right balance between guest satisfaction and financial performance. Revenue management has become a vital tool for navigating…

The hospitality industry has become quite competitive recently, especially when it comes to meeting the customer’s demands, and among those demands includes food and beverage services. They play quite a…

Explore the seamless journey of a hotel guest, starting from the moment of inspiration to their post-stay feedback. This infographic highlights each critical touchpoint—booking, check-in, stay experiences, and beyond—enhanced with…

This document describes the new features affected in mycloud release sprint 1.0.1.4.4. This document is divided into the following sections: 1. About the Release 2. New Features 3. Improvements 4….

As a hotelier, you can communicate with guests before they enter your doors. You can take the proactive route and start communicating weeks before their arrival. What you say during…

The hospitality industry is no exception; it changes as new technology comes into play. IoT (Internet of Things) devices have become a staple in most independent hotels. These devices help…

The hospitality industry is experiencing rapid technological advancements, one of which is using voice assistants. This inclusion has changed how guests interact with their hotels and the care they receive….

This document describes the new features affected in mycloud release sprint 1.0.1.4.3B.10 This document is divided into the following sections: 1. About the Release 2. New Features 3. Improvements 4….

Did you know direct bookings are expected to represent 50% of all online bookings by 2024? To capitalize on this trend, hotels need to invest in user-friendly websites, personalized offers,…